Terms & Conditions

For the purpose of these Terms:

By using our website, you confirm that:

• You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
• You have the legal capacity to enter into a binding agreement.
• The information you provide is accurate, complete, and up to date.

To access certain features, you may create an account. You are responsible for:

• Maintaining the confidentiality of your login credentials.
• All activities conducted under your account.
• Keeping your account information accurate and current.

We reserve the right to suspend or terminate accounts involved in fraudulent, abusive, or unlawful activities.

We strive to ensure that all product descriptions, images, prices, and availability are accurate. However:

• Book covers shown on the website may differ from the publisher’s latest edition.
• Product colors may vary depending on your device display.
• Minor variations in packaging or printing are not considered defects.
• Availability is subject to stock.

We reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

• All prices displayed are in Pakistani Rupees (PKR) unless otherwise stated.
• Prices may change without prior notice.
• Applicable taxes and delivery charges, where any, will be displayed during checkout.

Submitting an order does not guarantee acceptance. We reserve the right to:

• Accept or decline any order
• Cancel orders suspected of fraud
• Cancel orders due to pricing errors
• Cancel orders if products become unavailable

If payment has already been received for a cancelled order, an appropriate refund will be processed.

We may accept payments through:

• Cash on Delivery (COD)
• Bank Transfer
• EasyPaisa
• JazzCash
• Debit Cards
• Credit Cards
• Other approved payment gateways

Orders may be processed only after payment verification where applicable.

We deliver across Pakistan through trusted courier partners. Estimated delivery times are provided for convenience only and may vary due to:

• Weather conditions
• Public holidays
• Courier delays
• Remote delivery locations
• Force majeure events

Delivery delays do not automatically entitle customers to compensation.

Where available, customers will receive shipment tracking information after dispatch. Tracking information is provided by third-party courier services and may be subject to delays in updates.

Customers are responsible for providing an accurate delivery address. Additional delivery charges may apply if an order must be re-shipped due to incorrect or incomplete address information.

For COD orders:

• Payment must be made at the time of delivery.
• Refusal to accept confirmed COD orders without valid reason may result in restrictions on future COD purchases.

Products may be eligible for return or exchange only if:

• The wrong item was delivered.
• The product arrives damaged.
• The product has manufacturing defects.
• The product differs substantially from the description.

Customers should notify us within 7 days of receiving the order.

Returned products must:

• Be unused
• Be in original condition
• Include original packaging where applicable

We reserve the right to inspect returned products before approving a return or exchange.

• Approved refunds will be processed using the original payment method whenever possible.
• Refund processing times may vary depending on the payment provider or bank.
• Shipping charges are generally non-refundable unless the return results from our error.

• Customers may request order cancellation before dispatch.
• Orders that have already been shipped generally cannot be cancelled and must follow the return procedure, if eligible.
• We reserve the right to cancel any order at our discretion in cases including suspected fraud, pricing errors, or stock unavailability.

If we offer digital books or downloadable content:

• Access is provided for personal, non-commercial use only.
• Digital products may not be copied, redistributed, or resold.
• Refunds for digital products are generally not available once access or download has been provided, except where required by applicable law.

All content available on our website, including but not limited to:

• Logos
• Graphics
• Website design
• Text
• Images
• Software
• Trademarks
• Product listings

is owned by or licensed to Awamibook Center and is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, or used without our prior written permission.

Customers may submit reviews and ratings. By submitting content, you grant us a non-exclusive, royalty-free license to display, publish, and use that content in connection with our services.

We reserve the right to remove reviews that are unlawful, abusive, misleading, defamatory, or otherwise inappropriate.

You agree not to:

• Use the website for unlawful purposes.
• Interfere with website security or functionality.
• Attempt unauthorized access to our systems.
• Upload malicious software or code.
• Copy website content without permission.
• Use automated tools to scrape or extract data without authorization.

Our website may contain links to external websites. We are not responsible for the content, privacy practices, or availability of third-party websites.

To the fullest extent permitted by applicable law:

• We are not liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.
• Our total liability relating to any order shall not exceed the amount paid by the customer for that order.

We shall not be liable for delays or failure to perform our obligations due to events beyond our reasonable control, including but not limited to:

• Natural disasters
• Floods
• Earthquakes
• Fires
• Epidemics or pandemics
• Government actions
• Internet outages
• Power failures
• Transportation disruptions
• Labour disputes

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

We may update these Terms & Conditions from time to time. Any changes will become effective upon publication on our website. Continued use of the website after such changes constitutes acceptance of the revised Terms.

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Pakistan.

If you have any questions regarding these Terms & Conditions, please contact us: